May 2020 – Third Party Ordering of Repeat Prescriptions


On the 25th March, pharmacies were informed that we had decided to postpone the start of the third-party ordering restriction that was due to start on 1st May due to Covid 19 and the need to protect all our vulnerable patients and those who are self-isolating.

Recently we have had many enquiries from patients to ask about ordering their medication and informing us that their pharmacy has recently informed them verbally, or by letter, that they will have to order their own items from now on.

Therefore, we would like to reiterate that Crown House has postponed the restriction on third party ordering and pharmacies can continue to request repeats of your regular medication until further notice.

This is particularly important for patients who are shielded or who are over 70 years who should continue to be supported by their pharmacies.